Live Course Policy

Effective Date: October 7, 2025

This Live Course Policy outlines the terms and conditions for enrolling in any live training, class, or workshop hosted by The Authentic Financial Group LLC, doing business as Authentic Tax, Authentic Tax Academy, and Authentic Tax Suite.
By purchasing or attending a live session, you acknowledge and agree to the following terms.

🎓 Course Access & Delivery

All live sessions are conducted virtually via Zoom or a similar platform.
Access details are sent to the email address provided at checkout. It is your responsibility to ensure you register for the session using the correct Zoom link.

Each registration grants access to one individual only. Sharing access links, login credentials, or materials is strictly prohibited.

If replay access is provided, recordings will be viewable (not downloadable) for up to 60 days from the live session date, unless otherwise stated on the course page. It is your responsibility to view the replay before it expires.

If no replay is included, attendance at the live session is required to receive the full course benefit.

💳 Payments & Registration

Full payment must be received before access to the live class is granted.
All payments are non-transferable and tied to the name and email used at checkout.
Access will not be shared, transferred, or reassigned to another individual once purchased.

🚫 Refunds & Cancellations

All sales are final. Refunds are not available for live classes, workshops, or trainings.
Please enroll only if you intend to participate fully.

The Authentic Financial Group LLC / Authentic Tax / Authentic Tax Academy / Authentic Tax Suite reserves the right to reschedule a session up to two (2) times if necessary.
If a class is canceled after two reschedules, participants will receive a full refund.

📅 Rescheduling & Replay Policy

If replays are included, they remain accessible for 60 days unless otherwise stated.
Replays are for streaming only — downloads are not permitted.
If no replay is offered, no alternate sessions or accommodations will be provided.

If a session is rescheduled, participants will be notified via email at least 15 minutes before the scheduled start time.

🙌 Participant Conduct

Professional conduct is required at all times.
Any disrespectful, disruptive, or inappropriate behavior toward the host or other attendees will result in immediate removal without refund.

Participants must keep chats and discussions relevant to the training topic.
The use of AI tools, recording devices, or screen capture software is prohibited during live sessions.
Screenshots, recordings, or redistribution of class content are not allowed under any circumstance.

💼 Intellectual Property

All class materials, slides, recordings, and content are the exclusive property of The Authentic Financial Group LLC, doing business as Authentic Tax, Authentic Tax Academy, and Authentic Tax Suite.
Content may not be copied, reproduced, shared, or distributed in any form without written consent.
Unauthorized use or distribution of materials may result in legal action.

💻 Technology Responsibility

Participants are responsible for having reliable internet, a functioning device, and any required software or apps.
The host is not responsible for access issues caused by the participant’s equipment, connectivity, or technical errors.

⚖️ Disclaimer & Limitation of Liability

Courses are provided for educational purposes only. No guarantees are made regarding financial, business, or client results.

The Authentic Financial Group LLC, including Authentic Tax, Authentic Tax Academy, and Authentic Tax Suite, is not liable for any indirect, incidental, or consequential damages arising from participation in a live class.
Liability, if any, is limited to the total amount paid for the course.

📚 Course Satisfaction

Our priority is to deliver practical, high-quality instruction aligned with the class description and objectives.
Satisfaction is based on delivery of the promised material, not on personal outcomes such as income, client growth, or perceived value.

Results will vary based on the participant’s engagement, application, and experience.

📨 Complaints & Resolution

If you believe the course content was not delivered as described, you may submit a written complaint within 7 calendar days of the live session or replay expiration.

Complaints must include specific details such as missing materials or misrepresented content.
General dissatisfaction or unmet expectations are not grounds for a refund.

Valid complaints will be reviewed within 3 business days and may result in additional access, a correction, or a partial credit toward future courses — at our discretion.
Refunds are not guaranteed and will only be considered if the course failed to meet the description provided at purchase.

✅ Agreement to Terms

By purchasing or attending any live course hosted by The Authentic Financial Group LLC, operating as Authentic Tax, Authentic Tax Academy, and Authentic Tax Suite, you confirm that you have read, understood, and agreed to this policy in full.
Your purchase serves as your binding acceptance of these terms.

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